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Payment will not proceed if your details are not verified.

  1. No initials. eg, if your name is John Smith, then J Smith is not accepted. Update your full name.
  2. Do not enter random characters in any field

How to Fix: Simply click the blue ‘MY ACCOUNT’ button on the top right of screen, check and update all your details then click SAVE & UPDATE. Return to checkout and proceed to payment.

If there are other issues please contact our friendly customer support team for assistance Mon-Fri 8am-4pm Aust EST.

Local Call Number: Australia: 03 9005 6310
Local Call Number: UK: 020 8123 1125
Local Call Number: USA: 347 983 1300

SKYPE: Hit Trax

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