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Payment will not proceed if your details are not verified.
- No initials. eg, if your name is John Smith, then J Smith is not accepted. Update your full name.
- Do not enter random characters in any field
How to Fix: Simply click the blue ‘MY ACCOUNT’ button on the top right of screen, check and update all your details then click SAVE & UPDATE. Return to checkout and proceed to payment.
If there are other issues please contact our friendly customer support team for assistance Mon-Fri 8am-4pm Aust EST.
Local Call Number: Australia: 03 9005 6310
Local Call Number: UK: 020 8123 1125
Local Call Number: USA: 347 983 1300
SKYPE: Hit Trax
